Effective Date: 04/January/2025
At Nayan Educational Consultancy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through online platforms, including social media ads and lead forms.
1. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, phone number, email address, date of birth, and nationality.
- Academic Information: Educational background, test scores (e.g., IELTS, PTE, Duolingo), preferred study destination.
- Technical Data: IP address, browser type, pages visited, device type.
- Lead Form Data: Information voluntarily submitted through platforms like Facebook, Instagram, or Google Ads.
- Communication Records: Inquiries, feedback, or conversations via email, call, WhatsApp, or social media.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Register yourself for test preparation classes or visa consultations
- Recommend suitable study abroad options
- Send important updates, offers, or newsletters
- Run digital marketing campaigns on platforms like Facebook and Google
- Comply with legal or regulatory requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with:
- Partner institutions (universities/colleges) for application processing
- Government agencies, where legally required
- Third-party tools we use (e.g., CRM, email systems, Meta Ads, Google Analytics) – under strict data protection agreements
- Our team members who assist you with academic counselling or processing
4. Data Security
We adopt appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Data Rights
You have the right to:
- Access the data we hold about you
- Request corrections or updates
- Withdraw your consent at any time
- Request deletion of your personal information (where applicable)
To exercise these rights, please contact us at info@nayanedu.com.
6. Third-Party Links
Our website and campaigns may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
7. Cookies and Tracking
We may use cookies to personalize your browsing experience and analyze traffic. You can manage or disable cookies through your browser settings.
8. Policy Updates
We may update this Privacy Policy periodically. We encourage you to review this page regularly. Your continued use of our services after changes implies acceptance.
9. Contact Us
If you have any questions regarding this Privacy Policy or wish to manage your data, please contact:
Nayan Educational Consultancy
📍 Min Bhawan, New Baneshwor, Kathmandu, Nepal
📧 Email: info@nayanedu.com
📞 Phone: 01-4797183, 01-4794328
📲 WhatsApp: +977 9763424429
🌐 Website: www.nayanedu.com